UID is the first certified full-service UX provider
All processes carried out by UID are certified according to industry standard DIN ISO 9001. This makes UID the first certified full-service UX provider. In addition, the company's quality management system (QMS) is based on the quality requirements defined by the German UPA.
Being a customer-oriented service provider, we have always considered professional quality management to be of utmost importance in our projects. All our processes correspond with the German industry standard DIN ISO 9001. To keep this high quality standard we continuously improve the quality management system (QMS) for our UI engineering processes in usability, design and software development.
In every company, well-structured processes are key to ensure the quality of the services rendered. These processes provide UID's customers with extra benefits. Dr. Claus Görner, who is responsible for UID's quality management processes, explains: "We have managed to develop a QMS which exceeds the general norms and takes the special requirements for user interface and user experience processes into account. The fact that the quality standards defined by the German UPA form the basis of this system makes our QMS unique."
About ISO 9001
ISO 9001 is the most important quality management standard and commonly used in Germany and throughout the world. It requires companies to continuously check and improve their processes and procedures. The quality management is based on principles such as customer orientation, leadership and a system-oriented approach to management.