Leading International UX Research Projects

Biesterfeldt, J., Capra, M. (2011)
In: Marcus, A. (Hrsg.): Design, User Experience, and Usability. Theory, Methods, Tools and Practice. Proceedings of the HCI International 2011, pages 368-377. Heidelberg: Springer.

Jakob Biesterfeldt, Director of International Practice at UID, and Miranda Capra of HumanCentric outline the important factors to be considered when planning, conducting and analyzing user research studies. Their explanations are based on years of experience working for the International Usability Partners (IUP), a network of independent usability companies.