Usability Engineering - A Systematic Approach to Success

From the customer's perspective, the user interface is the product. It is the interface through which he/she interacts with the product. This is what he sees and feels and responds to. It is therefore essential that software and interactive products have a user-friendly interface.

With our usability expertise we can assist you in the development of your interactive product.

User-Centred Design

The user is of central importance in our development processes (in accordance with ISO 13407). The user is involved from the earliest possible stages of the development of an interactive system or product.


User Interface Engineering Methods

UID offers complete competence and experience in all user interface engineering methods making it possible for us to choose the most appropriate method to achieve your goals, in the most efficient manner.


International User Research

A product is successful when it is easy, efficient and enjoyable to use. By means of usability testing, you can determine the quality of use of your products. We support and consult you on your individual usability test.


International Usability Partners

The International Usability Partners (IUP) help to adjust your product to the needs of your customers - beyond all cultural and linguistic barriers.


Our Testing Studio

A modern testing studio is essential to carry out usability tests successfully. In our enlarged testing studio you find state-of-the-art technology as well as completely flexible test and observation rooms according to your requirements. We also dispose of the necessary equipment to perform usability tests successfully beyond our test studio.


Attractiveness

In the past, sole emphasis was put on usability in judging the quality of the interactive product. However, UID believes attractive design to be of great importance in determining the success of the product as well.


Accessibility

Accessible information technology (e.g. websites) facilitates all users – irrespective of their sensory or mental capacities.


Total User Experience

UID offers a total user experience investigation. Assuming that during the lifecycle of a product the requirements change, it is important that testing and development be approached holistically.


We work closely with research organisations and are thus able to offer our clients the most up-to-date, competent consultancy. Our research involvement enables us to offer new services e.g. the captology evaluation tool to persuasive technology.

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